Amalga

HiringSaaSArtificial Intelligence
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Description

Most CX tools fix problems after customers feel them. Amalga prevents them. Amalga AI evaluates candidates before hire and coach agents before they go live—across conversation quality and pronunciation. It’s a shift from reactive QA to proactive readiness, built from firsthand experience in support and CX leadership.

Shashank Jain

Bytequest LLC

Shashank Jain

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Other

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