AI Freshchat Support Agent

Use an AI agent, trained on only your company’s knowledge base to auto-respond to your Freshchat conversations. Reply directly to customers, use internal notes or our AI agent tools to improve your agents’ efficiency. Improve your agent over time using our knowledge improvement studio and add additional knowledge from your website or one of our many connectors (including Google Drive, Notion and many more). Customers reduce their tickets by ~70% overnight when using our AI agents.