AI NewsTRAI Adds New Rules for Spam Calls, Automated Calls and A2P Communications

TRAI Adds New Rules for Spam Calls, Automated Calls and A2P Communications

10:27 PM IST · September 18, 2026

TRAI (Telecom Regulatory Authority of India) has tightened its framework for tackling unsolicited commercial communications by adding AI-based methods to identify suspected spam and introducing new rules for automated commercial calls. The revised regulations require telecom operators to share information about numbers linked to suspected spam activity and allow further checks when multiple numbers associated with a sender are flagged. The framework also sets requirements for automated calls, introduces a termination charge for certain A2P calls, gives consumers an appeal mechanism and places new restrictions on call-management applications.