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AI NewsBeyond Robocalls: How Banks, Brands are Tapping AI Chatbots to Build Trust

Beyond Robocalls: How Banks, Brands are Tapping AI Chatbots to Build Trust

5:07 PM IST · March 16, 2026

Beyond Robocalls: How Banks, Brands are Tapping AI Chatbots to Build Trust

Conversational AI is gradually moving from merely cutting costs to building customer trust and driving growth.

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Travis Kalanick’s Atoms might be getting into the robotaxi business

Travis Kalanick’s Atoms might be getting into the robotaxi business

Earlier this summer, Travis Kalanick’s Atoms announceda $1.7 billion funding round led by Andreessen Horowitz. But even after raising that mega round, the Uber founder remained a bit cagey about what he was actually aiming to do. Nowa story in the Financial Timesoffers more details about Atoms’ goals. The startup is reportedly preparing for a hiring spree, as well as acquisitions, that could make it a major player in the autonomous vehicle industry. In fact, the FT said Atoms has talked to Uber about how the ride-hailing company could use the startup’s robotaxi technology. (Uber has alreadypartnered with a long list of autonomous vehicle companies.) The report also noted that Uber has invested $100 million in Atoms — a figure previouslyconfirmed by TechCrunch. While sources emphasized that robotaxis don’t represent the entirety of Atoms’ plans, this direction seems consistent with Kalanick’s description of the round as “unfinished business.” It also fits withAtoms’ acquisition of Pronto, an autonomous mining startup led by Uber’s former self-driving chief Anthony Levandowski. (Levandowski was convicted of stealing trade secrets andsentenced to 18 months in prison, but was then pardoned by President Donald Trump.)

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ITC Infotech-Happiest Minds Merger Is a Warning Shot for India's Mid-Tier IT

ITC Infotech-Happiest Minds Merger Is a Warning Shot for India's Mid-Tier IT

The ₹7,000-crore merger creates scale. But its bigger significance lies in what it says about the pressure building on India’s mid-sized IT services firms.

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Genesys Launches New Innovations To Automate End-To-End Customer Service

Genesys Launches New Innovations To Automate End-To-End Customer Service

Snippet: The platform retains information across interactions, determines its actions and coordinates work between AI and human employees while operating within predefined business rules.

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MongoDB Appoints Richard Scott as SVP for Asia Pacific & Japan

MongoDB Appoints Richard Scott as SVP for Asia Pacific & Japan

Scott, who brings more than 25 years of experience across the technology sector, joins MongoDB after holding senior roles at Salesforce, Microsoft and SAP.

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